Bates moved me here to Ohio from Delaware 6 months ago. I should have written a review before this, but ... stuff happens. This is the best company for moving that I have ever experienced. And I've moved A LOT. The entire crew… More - office, driver, loaders - treated me and my property with the utmost respect. Thank you, thank you, thank you.
They arrived exactly as promised and scheduled. And they were fantastic. They managed to fit everything into 2 containers as I hoped. Did an excellent job. Very polite and efficient hard workers. Great hard working crew. The best moving… More crew I have ever experienced. And I have moved many, way too many, times.
We contacted Bates to handle our move because we had heard good things about the company. We are so happy we did. They arrived to pickup our household items on time and the driver was very helpful and professional. Once loaded they stored… More our items for us as our new house wasn’t ready. When we closed we again contacted Bates to deliver our stuff. Again, they arrived on time with a crew of folks to unload and place our items where we wanted them. They were very patient with us as my wife changed her mind a couple of times. All in all, a great experience. I highly recommend you talk to them. Ask for Jenny, she is our favorite employee and helped us with a lot of information.
I could not be happier with my experience with Bates Moving & Storage. I used their services several years ago and when I contacted them for a second move, they exceeded expectations. The entire team was professional, helpful and communicated… More every detail regarding the move of my furniture. The team took amazing care of my furniture and were a delight to have in my home. I would absolutely recommend them to anyone who wants a fantastic and easy moving experience. Thank you for everything!
Bates accepted and stored online furniture purchases for my new out of town condo for 6 months. They kept me informed with each receipt, and rejected goods that arrived damaged. They delivered the furniture within a week of my request… More when the place was finally ready. I couldn't have asked for a better system.
A Google User★★★★★3 years ago
A+ service. From the person answering the phone to the people who pack you up. Recommend Bates to everyone.
We used Bates Moving/United Van Lines for a move from Grasonville, MD to Atlanta, GA in early summer 2018. They did an outstanding job from providing a very thorough estimate to having an extremely knowledgeable moving crew who took great… More care with my parent’s treasured possessions. They answered any questions and provided much needed assurances throughout the moving process and Donna Bates who works in their office was such an asset!! Even their packers were awesome. I cannot say enough positive things about this family owned business. Everyone I worked with throughout the process was extremely professional and pleasant to work with. If I have another move, this is the first company I’ll call!! Many thanks to Bates Moving for their excellent moving services!!
I was given a piano for free, provided I could move it. I asked around for piano movers via a local Delmarva group and Bill was recommended. I messaged him and he was able to schedule the move for me, with pretty much NO NOTICE. Mind you, this is being done on the Sunday of a holiday weekend. Tuesday morning, three professionals arrived on time at the pick up and went to work. In less than an hour, my piano was loaded, transported the short distance to my house, unloaded, and placed where my wife wanted it. Quick, painless, and at a reasonable cost. I highly recommend this company!